You can sign up in store or online—it’s free! Simply provide your name, phone number & email address. After signing up, check your email or texts for a link to activate your new account. Shortly thereafter, you can log into your online account Dashboard. You’ll even have a $5 OFF coupon waiting! Please note: Landline telephone numbers can be used, but will not receive text messages.

Town & Country Rewards is open to those 18 years or older with a valid email address. Multiple members of the same household can have separate accounts if they provide their individual email & phone number. Town & Country Hardware/CNRG employees are not eligible.

Use your Town & Country Rewards Dashboard to:

• See your current point level and how close you are to your next Town & Country Rewards coupon.
• Track points and coupons: Every time you earn a new coupon, it will come through your Town & Country Rewards Dashboard.
• Earn points with every in-store or online purchase; accrue points and receive money-saving coupons.
• Have an accurate account of your past purchases and access online and in-store purchase information, including receipts.
• Get a copy of your receipt emailed or texted to you.
• Access your account via mobile phone, My Hardware Rewards app, or computer.
• Receive emails and updates about special savings, which you can opt out of.

You will earn Town & Country Rewards points with every online or in-store purchase. Points accrue based on a purchase's pre-tax subtotal. Points are not earned on services, such as workshop services, delivery or rentals.

You’ll earn five points for every dollar you spend on a purchase, before tax, up to a maximum of 10,000 points in a single transaction. When a single transaction's point accrual exceeds 10,000, the additional points will be banked toward your next points-based coupon. Nutshell: You’ll receive a $5 OFF coupon on every 1,000 points earned.

Points-to-coupon chart:

• 1,000 points = $5 coupon
• 2,000 points = $10 coupon
• 3,000 points = $15 coupon
• 4,000 points = $20 coupon
• 5,000 points = $25 coupon
• 6,000 points = $30 coupon
• 7,000 points = $35 coupon
• 8,000 points = $40 coupon
• 9,000 points = $45 coupon
• 10,000 points = $50 coupon

Points never expire, but coupons do based on type:

• $5 OFF sign-up coupon expires 60 days from joining
• Rewards coupons expire 30 days after issue
• Birthday coupon expires at the end of your birthday month

You can see the expiration dates for each coupon on your Town & Country Rewards Dashboard or on the My Hardware Rewards app.

Town & Country Rewards coupons may be redeemed in-store or online. IN-STORE:

• Print your coupon and redeem it in-store, or
• Show a cashier your coupon on your mobile phone or on the My Hardware Rewards app

ONLINE:

• Enter coupon code during checkout

No, points are only accrued when a purchase is made using your Town & Country Rewards account.

Whether you signed up in-store or online, you must digitally activate your account to access your Dashboard. We’ll email an activation link to the address you provided at signup, where you can confirm your email address. Once your account is activated, you’ll be able to view your Dashboard online or on the My Hardware Rewards app.

Log into your Town & Country Rewards account or use the My Hardware Rewards App and use your Dashboard to track your points, coupons and receipts.

If you haven’t updated your profile with your information, it’s not too late to get your yearly coupon! Open your Town & Country Rewards profile online or using the My Hardware Rewards app. Then go to Rewards Information and add your birthday month. On the first day of your birthday month, you’ll get a one-time coupon for 10% OFF a single purchase during that month.

Please allow 24 to 48 hours from the time of purchase for points to load onto your Town & Country Rewards Dashboard. If your points are still not showing after that time, please contact the store where your purchase was made.

Of course, we hope that you'll be satisfied with your purchase. For an occasional item return, we will not remove your points. Per our return policy, no returns are accepted on weather-related or clearance items.

You can find it here on our website: https://www.townandcountryhardware.com/Privacy-Policy

Please fill out the online Contact Us form & we’ll be in touch.